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1.1. DOES IT COST ANYTHING TO REGISTER FOR AN ACCOUNT? |
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No it does not. Registration is absolutely free. |
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1.2. WHY SHOULD I REGISTER FOR AN ACCOUNT? |
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You need to sign up for an account to be able to access private photos, use services such as the registry and |
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1.3. DOES IT COST ANYTHING TO REGISTER FOR AN ACCOUNT? |
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No it does not. Registration is absolutely free. |
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1.4. WHY SHOULD I REGISTER FOR AN ACCOUNT? |
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You need to sign up for an account to be able to access private photos, add items to your shopping cart, use services such as the registry and request photos to be printed. |
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2.1. WHAT ARE PRIVATE PHTOS? |
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Private photos are galleries of private events, such as weddings and birthdays, for which you need a special code to access. |
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2.2. CAN ANYONE VIEW PRIVATE PHOTOS? |
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No. Only persons with the access code for a gallery can only view photos in this gallery. |
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2.3. I HAVE BEEN SENT ACCESS INFORMATION FOR A GALLERY, WHAT DO I DO? |
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Click the Photo Gallery link. Enter in the access code on that page. If correct, you will be able to view the gallery. If you have an account and are logged in, then you will only have to do this once and this gallery will be listing in My Pictures. |
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2.4. HOW DO I GET PHOTOS IN THE PRIVATE GALLERY? |
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Private galleries contain photos that reflections photographers have been hired for. To book us for an event please see our contact us page. |
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3.1 WHAT ARE PUBLIC GALLERIES? |
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Public galleries are a collection of photos of public events like Jazz, St. Lucia Carnival, and Assou Square |
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3.2 CAN ANYONE VIEW PUBLIC PHOTOS? |
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Yes anyone can view the photos in this gallery |
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3.3 CAN ANYONE PURCHASE PHOTOS FROM THE PUBLIC GALLERY? |
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Yes and no. Someone can purchase a photo from the public gallery, BUT can only collect the print or image if they are present in the photo that they are collecting |
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3.4 HOW DO I GET MY PHOTOS ADDED TO THE PUBLIC GALLERY? |
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Yes and no. Someone can purchase a photo from the public gallery, BUT can only collect the print or image if they are present in the photo that they are collecting |
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4.1 HOW MUCH DOES IT COST TO PRINT PHOTOS? |
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It depends on the size of the photo you would like to buy as well as how many. As you select your size in the check out process, the prices will be listed and sub totaled clearly for you to see |
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4.2 Is there a minimum amount of photos that I can print? |
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4.3 HOW DO I RECEIVE MY ORDER? |
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All orders in Saint Lucia will be made for pick up. During the check out process you will be asked to select the most convenient of our 6 locations to pick up your photos |
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4.4 HOW LONG DOES IT TAKE TO RECEIVE MY ORDER? |
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Generally it takes 3 business days to prepare your order. Due to order size and product variation this is just an estimate |
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4.6 HOW DO I APPLY A PROMOTIONAL CODE TO MY ONLINE ORDER? |
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4.5 WILL YOU KEEP MY ADDRESS AND CONTACT INFORMATION CONFIDENTIAL? |
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Yes. We have a very strict privacy policy. |
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4.7 WHAT FORMS OF PAYMENT DO YOU ACCEPT FOR ONLINE ORDERS? |
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We accept all major credit cards as well as all visa debit cards |
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4.8 CAN I CHECK THE STATUS OF MY ONLINE ORDERS? |
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4.9 CAN I CHANGE OR CANCEL AN ORDER ONCE IT HAS BEEN PLACED ONLINE? |
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Once you have placed your online order there is a 12-hour window for modification. You will have to contact us directly to do so. |
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4.10 HOW LONG DO I HAVE TO CLAIM MY PHOTOS ONLINE? |
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5.1 WHAT KIND OF PICTURES CAN I VIEW ONLINE? |
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You can view photos made available by our reflections photographers, from private session at our studio or on location to public events which our roaming photographers were present |
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5.2 WHEN WILL MY PICTURES BE AVAILABLE ONLINE? |
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Pictures will be made available 1 business day after they were taken by our photographers |
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5.3 HOW LONG WILL MY PICTURES BE AVAILABLE ONLINE? |
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Your pictures will be available online for 90 days |
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5.4 HOW DO I SHARE MY PICTURES WITH FAMILY AND FRIENDS? |
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You can share your photos with your friends by providing them with the access code if it is located in a private gallery, or send them the link to the image if it is in a public gallery |
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5.5 HOW LONG DO I HAVE TO CLAIM MY PICTURES ONLINE? |
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You have 90 days to claim your portraits online |
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6.1 WHAT IS THE PHOTO REGISTRY? |
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The Registry works almost like a traditional gift registry, whereby persons are able to choose from the list of gifts posted by a user, and being able to purchase something they know the person would like to receive, but instead of gifts it’s for photos. |
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6.2 DO I HAVE TO PAY FOR A WISH LIST IN THE PHOTO REGISTRY? |
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No use of the photo registry is absolutely free. The persons who choose to purchase a photo from your wish list would pay for the photo. |
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6.3 HOW DO I SHARE MY WISH LISTS WITH FRIENDS? |
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When you create your wish list you will receive a unique ID number you can give to anyone you would like to see your wish list. They would use this ID number to access your wish list, and do not have to sign up for an account. All you have to do is point them to our website. |
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6.4 CAN ANYONE SEE MY WISHLIST OTHER THAN THE ONES I CHOOSE? |
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No they cannot. Your wish list is only accessible to those with whom you choose to share your registry ID with. |
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6.5 WHAT IS THE DIFFERENCE BETWEEN CREATING AN ACCOUNT IN THE PHOTO REGISTRY AND CREATING AN ACCOUNT UNDER REGISTER? |
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There is no difference between creating and account using the register link or through the registry. In order to create and edit a registry, you need to create an account. |
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6.6 IS THE PHOTO REGISTER ONLY AVAILABLE TO PERSONS GETTING MARRIED OR HAVING A BABY? |
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No it is not. Anyone who has taken photos with us can use the registry, whether its for birthdays, first communions or any event you would like to receive photos as a gift form. |
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7.1 WHAT ARE DIGITAL IMAGES? |
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Digital images are electronic file version of your image. They are the negatives of your digital prints. |
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7.5 WHAT IS ASPECT RATIO? |
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Aspect ratio refers to the shape of your image files or prints. The size of your digital image is rarely a perfect match for the print size chosen. In order for an image to fit in a print size without cropping it must have the same aspect ratio as the print size. For instance, a square has an aspect ratio of 1:1 while a 4x6 print has a ratio of 1:1.50. Therefore, one cannot fit into the other without cropping part of it off. The same occurs with images made from most digital cameras. The majority of digital cameras manufactured today have an aspect ratio of 1:1.33, so some cropping may occur when your images are printed. Make sure the Zoom/Crop box is checked on the prints in your shopping cart to avoid white borders on your prints. |
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7.2 CAN I PURCHASE DIGITAL IMAGES? |
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You can purchase all your photos or just your favorite poses on our high-resolution CD just as you would your prints |
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7.3 WHAT IS HIGH-RESOLUTION AND HOW DOES IT AFFECT MY DIGITAL IMAGES? |
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The more pixels there are in an image, the larger your file size. File size is determined by many factors such as dots per inch (dpi), resolution, output source etc. To make it easy, the number of pixels in an image translates to a specific file size and dimension. The larger the file, the better the quality of your prints. |
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7.4 WHAT WILL BE THE QUALITY OF THE DIGITAL IMAGES I PURCHASE? |
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All digital images are print size 4x6" at 300 dpi |
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7.6 WILL I BE ABLE TO CROP MY PHOTOS? |
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Yes you will be able to crop your photos when you are preparing them for order. By default they are cropped to fit the print size you select but you can crop them differently if you would like |
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